The client agrees that any and all expenses incurred by the client during this dispute resolution process will be the responsibility of the client and that FunTech LTD will not be held liable for these, if any, expenses.Ģ. This process involves a meeting at FunTech LTD head office in Dublin, a FunTech LTD representative and the client must attend in-person. In the event of any dispute or disagreement between the client and FunTech LTD, the client agrees to use FunTech LTD's own dispute resolution mechanism before looking for redress elsewhere. Repair Service Terms & ConditionsĪpplies to mail in repairs and repairs done at your local branch.ġ. Products can be returned within 14 days (unless faulty) for refund or exchange, they must be unused, in their original packaging and re-sellable.Īny purchase seeking a refund or exchange must present a valid receipt.
3 month battery warranty for phones including new and pre-owed. Warranty for Products Purchased in any of our Physical Stores.Īll products including mobile phones include a 1 year warranty (not including product physical damage). Online purchases may only be returned/exchanged back to online and not in store. You are responsible for the charges of the return shipping (unless faulty or defective). Original shipping charges are non-refundable unless the item is defective or not as described. Please contact us at for a fast resolution. For incorrect items chosen please pay the delivery fee of €3.ġ4 days from receipt of the item for an item that was defective or damaged when received. If there is a price difference in your chosen product, we will email you an easy to pay invoice. Please select Exchange rather than Return on the Returns Centre form and we will facilitate a swap for you. Your refund will be processed, original method of payment will be paid back within 2-5 working days. All items sent to FunTech for refund or return or warranty are shipped at the risk of the customer Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. In-ear earphones are returnable only once the packing remains unopened (due to hygiene reasons). Include accessories, clips, ties, instruction manuals. You can return your items within 14 days of receipt of your shipment.
Please do not send products back to us until you have received a confirmation email. You will get a confirmation email with further instructions once the return request is approved Enter your order number and email address in the fields above and click Start.įollow the instructions and select the items you want to return.
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